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Process improvement through lean practices Practice oriented research at PostNL Billing & Document Solutions Master Thesis
Leupen, W.K.
August 2014 -
Efficient information support for call center agents to improve customer satisfaction Case study : UPC Netherlands Master Thesis
Prins, F.
August 2014 -
Finding the most robust configuration of robots and workstations in an mobile-robotic order fulfilment system Master Thesis
Hekkert, L.N.
August 2014 -
The effect of Increased outbound picking efficiency on customer service in a FMCG warehouse: the case of GranFood BV Master Thesis
Džihan, Anesa
August 2014 -
The characteristics and influencing factors of optimal return policies between manufacturer and retailer Multiple case studies on the contract design of consumer returns in retail businesses Master Thesis
Wang, Q.
August 2014 -
The application of business process management in expeditors Master Thesis
Li, J.
August 2014 -
How would implementing a warehouse management system improve the efficiency of the operational process in the central warehouse and the logistic flows at Zijerveld? Master Thesis
Dijk, S. van
August 2014 -
Operational impact of scanning containers at the hinterland In terms of reducing throughput time Master Thesis
Hajj Ahmad, R.
August 2014