First Time Right in Online E-Commerce: A multiple case study on the quality performance of IKEA distribution centers

Additional Metadata
Keywords	multiple-case study, pick errors, order picking, distribution center, quality performance, warehouse, human factors
Thesis Advisor	Mirzaei, M., Rooderkerk, Robert
Persistent URL	hdl.handle.net/2105/46238
Series	Supply Chain Management
Organisation	Rotterdam School of Management
Citation APA APA Style APA-ALL Style AAA Style Cell Style Chicago Style Harvard Style IEEE Style MLA Style Nature Style Vancouver Style American-Institute-of-Physics Style Council-of-Science-Editors Style BibTex Format Endnote Format RIS Format CSL Format DOIs only Format	den Boer, Nicole. (2018). First Time Right in Online E-Commerce: A multiple case study on the quality performance of IKEA distribution centers. In Supply Chain Management.http://hdl.handle.net/2105/46238

Publication