From click to doorstep: Enhancing customer satisfaction through order process communication

Additional Metadata
Keywords	Master Thesis
Thesis Advisor	Agatz, Niels, Beckerpeth, Michael
Persistent URL	hdl.handle.net/2105/74512
Series	Supply Chain Management
Organisation	Rotterdam School of Management
Citation APA APA Style APA-ALL Style AAA Style Cell Style Chicago Style Harvard Style IEEE Style MLA Style Nature Style Vancouver Style American-Institute-of-Physics Style Council-of-Science-Editors Style BibTex Format Endnote Format RIS Format CSL Format DOIs only Format	de Bruijn, Mark. (2024). From click to doorstep: Enhancing customer satisfaction through order process communication. In Supply Chain Management.http://hdl.handle.net/2105/74512

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