Between Discovery and Dissonance: Exploring Uses, Gratifications, and Cognitive Dissonance in Spotify’s Smart Shuffle Experience

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Keywords	Uses and Gratifications Theory, Cognitive Dissonance Theory, Music Streaming Services, Algorithmic Recommendation Systems, Spotify
Thesis Advisor	Ramirez Ramirez, Alejandro, Nghona, Xolani
Persistent URL	hdl.handle.net/2105/79139
Series	Master in Management
Organisation	Rotterdam School of Management
Citation APA APA Style APA-ALL Style AAA Style Cell Style Chicago Style Harvard Style IEEE Style MLA Style Nature Style Vancouver Style American-Institute-of-Physics Style Council-of-Science-Editors Style BibTex Format Endnote Format RIS Format CSL Format DOIs only Format	Schütte, Lilian. (2026). Between Discovery and Dissonance: Exploring Uses, Gratifications, and Cognitive Dissonance in Spotify’s Smart Shuffle Experience. In Master in Management.http://hdl.handle.net/2105/79139

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